Terminology
Communication has become one of the most crucial tasks in many companies and organisations, and a lot of resources are used to get the message across clearly and comprehensibly. One of the most important factors in communication is a shared understanding and consistent use of concepts. It is therefore important to explain the content and delimitation of concepts and to record this knowledge, so that it can quickly and accurately be found again.
The terminological method focuses on the systematic adaptation of information about concepts and is thereby an important tool for everyone who engages in communication, dissemination of information and translation.
You must be aware of the fact that communication is not just used externally, aimed at customers, readers of manuals etc. but also internally to the company between the different professions. The term- and knowledge base is an invaluable tool, which gathers together in one place all employees’ knowledge and makes this knowledge available to everyone in the organisation. It is a great help when the work has to be explained to new employees – and an important saving when an employee leaves the company, because you retain the knowledge that would otherwise get lost when your colleague leaves.
With a term- and knowledge base you ensure that concepts and terms are used consistently and that employees have an efficient and effective work of reference.